Mopa: The Manohar International Airport (MIA) located in North Goa has observed an impressive average of around 40per cent passenger utilization of Self-service Bag Drops (SBD) and 47 per cent utilization of Common Use Self Service (CUSS) kiosks, revolutionizing the check-in process, a senior functionary said.
The spokesman of the Airport said that Manohar International Airport, developed and operated by GMR Goa International Airport Ltd. (GGIAL), a subsidiary of GMR Airports Infrastructure Ltd (GIL), is proud to announce that the implementation of cutting-edge check-in facilities at the airport has significantly enhanced the passenger experience.
“The airport has observed an impressive average of around 40 per cent passenger utilization of Self-service Bag Drops (SBD) and 47 per cent utilization of Common Use Self Service (CUSS) kiosks, revolutionizing the check-in process,” he said.
He stated that the highest utilization achieved was 50 per cent for SBD and 52 per cent for CUSS during the peak hours for all the airlines who have enrolled for CUSS and SBD platform at Manohar International Airport.
“ SBD services have revolutionized and streamlined the check-in process for passengers and the airport alike. With SBD, passengers can enjoy a seamless drop-off procedure without the hassle of long lines or complicated processes,” he said.
The spokesman said that the CUSS kiosks have significantly expedited the check-in process for passengers, eliminating the need for queues and reducing the reliance on ground staff.
RV Sheshan, CEO of GGIAL, expressed his delight regarding the positive response to the advanced check-in facilities: “We are thrilled to witness the high adoption rate of our self-service check-in facilities at Manohar International Airport,” he said.
“Our commitment to delivering an exceptional passenger experience is reflected in the ease and convenience provided by these state-of-the-art facilities. We will continue to invest in cutting-edge technologies that enhance airport operations while prioritizing passenger satisfaction,” he added.